Support Board
Date/Time: Fri, 01 Nov 2024 00:02:54 +0000
Unable to connecto to Gain data feed
View Count: 592
[2016-07-06 07:00:51] |
tradernikki - Posts: 41 |
Hello, I've read that there were some maintenance to make the gain data feed use double digit symbol. Is it finished yet? I haven't been able to connect to my S5 Gain data feed since Monday. Thank you |
[2016-07-06 07:33:49] |
Sierra Chart Engineering - Posts: 104368 |
No. This is more involved than we expected. This is being delayed. Could be another two weeks away. This has nothing to do with the connection problem to Gain Capital. Refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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