Support Board
Date/Time: Fri, 01 Nov 2024 01:00:38 +0000
Problems with chart books
View Count: 595
| [2016-07-05 17:44:33] |
| User159848 - Posts: 1 |
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I´m on a free Trial of Sierra Charts.....I want to load up a Chart book ( from a Website ) to Sierra.....( I know how to do this....the exmaple Chart book is loading ).....but the Chart book I want to load does not do that....."Downloading Historical data. Bars may not appear until done".....I know it might Need some time but even after half an hour.....nothing was loaded..... Isn´t this possible in a demo account or what is wrong ? Thank you ! This is how it looks like: |
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SC1.jpg| [2016-07-05 18:58:18] |
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The problem is the symbol of the chart is not correct. You need to change it to the corresponding CQG symbol. Refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.3 "Downloading Historical data. Bars may not appear until done".....I know it might Need some time but even after half an hour.....nothing was loaded..... Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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