Support Board
Date/Time: Sat, 10 May 2025 19:37:13 +0000
Platform freezing
View Count: 621
| [2016-06-10 13:20:56] |
| User845555 - Posts: 43 |
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Hi, since today I have had the platform first become very slow, and eventually completely freeze up. This has happened several times in a row. I have never had this before. I do not surf the web or run anything else whatsoever on this laptop apart from Sierra Charts. I have today installed the latest update, and rebooted, defragmented, cleaned up disk space on the laptop, but the problem remains. This is the trade service log I get: "Trade Activity Log file read result: 12246 records inserted. 0 records filtered. | 2016-06-10 15:10:09 Trade Activity Log file date-time limits: Sim records date-time limit is 2016-05-26 00:00:00. Non-sim records date-time limit is 2016-03-09 00:00:00. Non-sim fill record date-time limit is 2015-06-11 00:00:00. | 2016-06-10 15:10:09" Many thanks in advance !!! |
| [2016-06-10 17:44:52] |
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Refer to help topic 30: Https://www.sierrachart.com/index.php?l=helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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