Support Board
Date/Time: Sat, 10 May 2025 23:29:49 +0000
Cannot Go To Date-Time
View Count: 899
| [2016-05-27 22:49:30] |
| charlie - Posts: 8 |
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When clicking on intraday chart, I cannot use the "Goto Date-Time" shortcut to jump to a certain date and time. I've tried various dates and time possibilities but none work. I have a weekly, daily, 30m, and 5m chart all linked together and sometimes it scrolls the daily and weeklies correctly, but not always. The intraday charts never jump to a date time, they just stay still. If I manually move any intraday chart it will move the other charts since they are all scroll-linked. Is there a setting I'm missing that makes it so I cannot jump directly to a date and time? Thanks, charlie |
| [2016-05-27 22:58:13] |
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The first step is update to the current version with Help >> Download Current Version and then determine what problem currently exists. We will look at only one at a time. So just describe one particular issue and precisely describe it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-27 22:58:45
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| [2016-05-27 23:05:13] |
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For the record, we tested linking the scroll position between 2 charts and going to date times in both Intraday and Historical charts and it all worked correctly.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-29 03:07:36] |
| charlie - Posts: 8 |
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I've restarted a couple times before and it wasn't working, but I just updated to the latest version and it's all working now. The older version must of been in a bad state. Thanks! charlie |
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