Support Board
Date/Time: Sat, 10 May 2025 23:30:50 +0000
Platinum, palladium and copper historical charts data only from 2010
View Count: 1262
| [2016-05-26 03:50:26] |
| Ulaju - Posts: 56 |
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In gold and silver I have data from 1978 which is great. How can I get older data in platinum, palladium and copper? I'm using Interactive Brokers Thanks! |
| [2016-05-26 03:58:43] |
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Tell us the specific symbols you are using. The exact symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-26 04:15:11] |
| Ulaju - Posts: 56 |
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"XPTUSD", "XPDUSD" and "Copper" For gold and silver I use "XAUUSD" and "XAGUSD" they all are in "CFD" tab |
| [2016-05-26 10:29:42] |
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We can add more historical data for "XPTUSD", "XPDUSD". Give us about two days to get this completed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-26 11:14:45] |
| Ulaju - Posts: 56 |
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Thanks a lot. 1975 would be perfect. How about copper? |
| [2016-05-31 04:01:20] |
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We are adding the history now. We can only add what we have available. We have no source for the cash copper market so we do not know how to help with that. However, you could open a chart for HG# to get a long-term Copper futures chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-31 04:02:43] |
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To get the additional history go to those charts and select Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-02 07:53:04] |
| Ulaju - Posts: 56 |
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I don't notice any improvement... I still got history charts data starting from 2010-06-07 in XPTUSD and XPDUSD.
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| [2016-06-02 08:33:03] |
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Go to the Historical Daily charts for those symbols and select Edit >Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-02 08:37:48
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| [2016-06-02 08:37:30] |
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We did verify the historical data is there. If you are not getting the data, post an image of the chart by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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