Support Board
Date/Time: Tue, 13 May 2025 23:42:42 +0000
CQG Data
View Count: 825
| [2016-05-04 23:24:39] |
| User469312 - Posts: 97 |
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I seem to be have a problem with historic data - I have an account and CQG provides the data. I keep getting significant gaps all over the place on 480 min charts even. On the bond ZB I receive the following error message - F.US.USAM16 [CBV] 480 Min #27 file ZBH16.dly has a price inaccuracy at Date 2016-02-26. Price: 165.625 is significantly off compared to next contract open price of 16453130 2016-05-04 23:09:34 I have similar on F.US.EPM16. Is this something I tell my FM? I have everything set to continuous futures contracts also. Help |
| [2016-05-05 05:02:31] |
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This is something we need to help you with. Follow the instructions here to re-download the data in the Continuous Futures Contract chart: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading This look like a problem that would start happening after changing to a different trading service which uses different pricing formats. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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