Support Board
Date/Time: Tue, 04 Nov 2025 21:31:25 +0000
NIY-201606-GLOBEX not working
View Count: 732
| [2016-05-01 22:57:49] |
| rhovega - Posts: 279 |
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Not receiving quotes for NIY-201606-GLOBEX (IB data). SC log says "symbol unknown to the server". It was working on Friday, and I have NIY streaming from a different data feed. NKD-201606-GLOBEX (the usd denominated and less liquid version of NIY) works just fine. Can you please look into this, or should I contact IB? Thanks.
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| [2016-05-01 23:05:36] |
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You are using the older symbol format. Select File >> Find Symbol locate the contracts for: NIY-######-GLOBEX-JPY-500 and use one of those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-01 23:05:57
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