Support Board
Date/Time: Wed, 10 Sep 2025 17:46:36 +0000
Intraday historical data problem
View Count: 764
| [2016-04-25 09:24:11] |
| User11942 - Posts: 298 |
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Hello SC team, I have a problem with downloading intraday historical data for any US symbols using Rithmic trading service. The entire log is attached. I can only receive real-time data. Only EUREX contracts seem to be okay. Date Time Of Last Edit: 2016-04-25 09:49:40
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 CLM6-NYMEX 1 Min #1 2016-04-25 05_21_04.825.png / V - Attached On 2016-04-25 09:22:58 UTC - Size: 39.24 KB - 275 views Private File |
| [2016-04-25 10:24:02] |
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We have a problem with the connection we use to Rithmic for historical data and that is the reason for this. For the time being this is resolved for the CL market. Re-download the missing data and you will receive it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-25 10:24:18
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| [2016-04-25 10:37:48] |
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This is now resolved for the major markets for Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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