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Date/Time: Wed, 14 May 2025 10:04:14 +0000



Missing Data

View Count: 602

[2016-04-18 22:58:32]
arrow - Posts: 52
I lost intraday data from 03/16 to 04/18 after I "delete all data and download"
I have another PC "PC2" that has all the data for this time period.
I copied all the .dly and .scid files from PC2 over to PC1.
PC1 will display the proper data until I hit "delete data and download" I then lose data again.
When I use "delete data and download" on PC2 I don't lose data.
PC1 is on vs 1395 PC2 is on 1385.
This is CLM contract.
No virus software running.

Assuming something is corrupt on PC1 with the data download.
What do I need to do?
Date Time Of Last Edit: 2016-04-18 23:07:35
[2016-04-19 00:29:38]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

Make sure you follow each and every step.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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