Support Board
Date/Time: Wed, 14 May 2025 10:05:17 +0000
iq feed
View Count: 1213
| [2016-04-15 14:12:30] |
| User798034 - Posts: 41 |
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HI, I purchased for trial iqfeed data. I am connected in sierra now to iqfeed. But i wantto findle NQ nasdaq emini and i dont see this in the list. Also i see some forex crosses like CADJPY.FXCM???? why fxcm when i am connected to iqfeed. I dont understand. I simply need to connect co iqfeed what is done and find their symbol but i have small offer in find fimblo. I dont see symbols line NQ which i need. Where is the problem? Thanks. |
| [2016-04-15 16:50:05] |
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This symbol is in File >> Find Symbol >> Futures: @NQM16 That is the symbol you need to use for the current contract. The IQ Feed data feed also has FXCM Forex symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-15 16:50:40
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| [2016-04-18 15:07:05] |
| User798034 - Posts: 41 |
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Hi I want to purchase data for 94 per month. 1.My question is if i will have NQ data and also CFD NAS100 data. 2. when is my trial data expiring? |
| [2016-04-18 16:44:12] |
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We see you have activated the Sierra Chart Exchange Data Feed on your account. This is going to be lower cost than IQ Feed and we recommended it. For the NQ futures you also need to activate this exchange: CME, Globex only (For users without a trading account): Price 42 USD/month. You can activate it here: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures You do not need to activate the higher-priced 94 USD CME exchange: CME (For professionals and users without a trading account): Price 94.5 USD/month. You will have access to the CFD data whether you activate any additional exchanges or not. Your Sierra Chart account expires today. The market data feed ends on: 2016-04-30 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-18 16:45:14
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| [2016-04-18 19:32:39] |
| User798034 - Posts: 41 |
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1. OK but i need tick data for NQM16 emini furure and CFD NAS100 and UK100 2. I have no account So am i still okay with Price 42 USD/month.? Thanks MArtin. |
| [2016-04-18 19:55:08] |
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So am i still okay with Price 42 USD/month.?
Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 04:29:00] |
| User798034 - Posts: 41 |
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and can you confirm it will be full depth market tick data? can you provide link to purchase ? Thanks |
| [2016-04-19 04:34:58] |
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Yes. Full market depth. You can activate the exchange here: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 04:48:25] |
| User798034 - Posts: 41 |
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Thansk, I tried to do it minute ago but i received this message: Failed to activate the 'CME, Globex only (For users without a trading account)' exchange. Cannot activate Sierra Chart Exchange Data Feed when your Sierra Chart account is expired. Add Usage Time to your Sierra Chart account first. As i know i purchased siera week ago until end of this month. Can you double check what went wrong? or did i purchased something else week ago? |
| [2016-04-19 05:18:51] |
| User798034 - Posts: 41 |
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2016-04-30 - Account will be deactivated at the next billing period.
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| [2016-04-19 05:21:23] |
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We do not see any payments for usage time. At 2016-04-06 18:48:08 you did pay for the data feed. But the data feed is separate from the Sierra Chart software usage time. Pay for usage time here: https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-19 05:21:53
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| [2016-04-19 05:24:03] |
| User798034 - Posts: 41 |
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so can you eplain for my understanding what is 1.datafeed 2usage time 3 exchange? |
| [2016-04-19 05:27:53] |
| User798034 - Posts: 41 |
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And what packege i need for my Nq emini full depth data and CFD UK100 and NAS100 full tick dept data. Martin. |
| [2016-04-19 05:49:50] |
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You just need Sierra Chart service package 3. When you pay for Sierra Chart usage time, pay from the "Additional Services Balance" which you currently have credit on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 05:50:36] |
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For the answer to post #12, refer to the documentation here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingCost It explains all of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 05:55:40] |
| User798034 - Posts: 41 |
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Omg again error message Error Activating 'CME, Globex only (For users without a trading account)' on account #1 on the Barchart system. Failed to activate the 'CME, Globex only (For users without a trading account)' exchange. I purchased packet5 usage because of number bars and volume profile but why its not working again? |
| [2016-04-19 06:25:09] |
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This is the reason why this occurs: 2016-04-30 - Account will be deactivated at the next billing period. You need to reactivate the real-time data connection here: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 06:29:58] |
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If you want us to do the activations for you, just let us know and we will do that now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 06:46:00] |
| User798034 - Posts: 41 |
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yes olease activete now. I purchased Package 4 activate data for NQ emini future plus CFD NAS 100 UK 100 |
| [2016-04-19 06:47:16] |
| User798034 - Posts: 41 |
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Package5 sorry
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| [2016-04-19 06:58:09] |
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The CME futures data feed is now active on your account. Restart Sierra Chart. Select Global Settings >> Data/Trade Service Settings. Set the Service to "SC Data-All Services". Press OK. The symbol you want to chart is NQM16 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 07:01:28] |
| User798034 - Posts: 41 |
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OK thanks i can see now that i am also able to run on SC FOREX Data (FXCM) and second question whre can i find CFD UK100 please Thanks a lot |
| [2016-04-19 07:21:26] |
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All of the CFD symbols are listed in File >> Find Symbol>> CFD. Select Global Settings >> Data/Trade Service Settings. Set the Service to "SC Data-All Services". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-19 07:39:23] |
| User798034 - Posts: 41 |
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thank you very much last question can you please sumarize end times of each service i have purchased? |
| [2016-04-19 07:59:25] |
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The Sierra Chart usage time ends on: 2016-05-20 The data feed ends 2016-04-30 but will automatically renew if you have a sufficient amount on the Additional Services Balance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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