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Date/Time: Wed, 14 May 2025 09:52:42 +0000



No live data Feed

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[2016-04-12 00:48:52]
waterboy - Posts: 2
I have been through the steps on the support page that addresses intraday chart not being updated and determined that I am not receiving live data with my trial subscription. I have also tried to use my TD ameritrade account to receive a live data feed to no avail.

Some assistance with this matter would be greatly appreciated.

Thank you in advance
Date Time Of Last Edit: 2016-04-12 00:50:01
[2016-04-12 01:21:14]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-12 02:17:33]
Sierra Chart Engineering - Posts: 104368
If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-12 11:02:03]
waterboy - Posts: 2
I am looking to trade the DAX (symbol DYM16) and the E-Mini (symbol ESM16). These are both futures instruments/symbols
[2016-04-12 17:02:32]
Sierra Chart Engineering - Posts: 104368
Do you have a futures trading account other than your TD Ameritrade account?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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