Support Board
Date/Time: Wed, 10 Sep 2025 13:52:53 +0000
Data Feed Problem
View Count: 726
| [2016-04-11 06:21:37] |
| User185677 - Posts: 1 |
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Can you please help. Just signed up with the Index Wizard and not receiving my data feeds, historical nor current. (account information removed) I did try another package that used your services but did not like that package so did not continue, I did delete previous package from my computer. I thank you in advance. Date Time Of Last Edit: 2016-04-11 07:02:29
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| [2016-04-11 07:01:57] |
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Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-11 12:11:27] |
| User433703 - Posts: 3 |
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Can you please help. I have package 5 and intraday data from Barchart with deep market, but data is not active, without symbol /M/ Thank you for help. Jiri Pribyl |
| [2016-04-11 15:09:18] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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