Support Board
Date/Time: Wed, 14 May 2025 22:31:14 +0000
downloading problem
View Count: 729
| [2016-04-01 18:44:01] |
| User962839 - Posts: 3 |
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I posted previous message about trouble downloading new version. Followed your response and down loaded 1389 -Norton wouldn't allow it - I bypassed norton -the charts I had before will not load -only goes gray if I use the mouse. Then I tried to download 1307 which I had been using - won't download (sierrachart/sierrachart/exe won't work. I need bigtime help |
| [2016-04-01 19:40:00] |
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Would be best that we help you with remote assistance. We can help you in about an hour. Make sure your current telephone number is set here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-07 06:40:35] |
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Letting you know are working on solving the freezing/performance problem with the New Spreadsheets that you encountered. We also would like to look into another error we saw when converting those Old Spreadsheets to new spreadsheets but we will let you know when we are ready for that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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