Support Board
Date/Time: Sat, 10 May 2025 08:28:46 +0000
Spread Chart Price Format Problem
View Count: 899
| [2016-02-01 10:18:33] |
| Meritus - Posts: 164 |
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Looking at a exchange traded spread chart attached below the price format reverts to a 3 digit format 422 and when I open Settings and adjust the Real Time Price Multiplier, Historical Price Multiplier, and Price Display Format all to 0.01 to try show the price as 4.22, it corrects to 4.22 then in a second reverts back to 422. This is the same for all my exchange traded spread chart prices including the CL exchange traded spreads. This happened after I downloaded the latest version of the software over the weekend http://www.sierrachart.com/image.php?l=1454321350982.png http://www.sierrachart.com/image.php?l=1454321853661.png |
| [2016-02-01 10:36:56] |
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We apologize for this. We did catch on to this problem over the weekend and we are working on it now. Just give us about 30 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-01 10:56:34] |
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As a temporary solution you can disable Chart >> Chart Settings >>Auto Set from Data Feed. You can then set the Tick Size, Price Format of price multipliers as you require. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-01 10:56:50
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| [2016-02-01 11:00:34] |
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Version 1363 has now been released.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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