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Date/Time: Sat, 10 May 2025 08:17:07 +0000



Interactive Brokers - order not filled - YM

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[2016-01-28 14:45:51]
Kefir - Posts: 34
Hi,
today around 8:36 I placed limit at 15970. Market went briefly below the price (with also ask being below) but my order was not filled.
I will provide you with the log if you tell me how to get it after I have restarted SC and IB (it was my priority before writing to you)

Regards
r.a.
[2016-01-28 17:35:54]
Sierra Chart Engineering - Posts: 104368
Are you sure the order did not fill?

Refer to:
Notice: Important Update for Interactive Brokers Users | Post: 74190

Although the version you are running already has this problem solved.



If you are referring to a non-simulated order which did not fill, then you need to contact your broker/trading service about this. We cannot help with that if the order had an Open Status.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-28 17:37:10

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