Support Board
Date/Time: Thu, 18 Dec 2025 16:55:16 +0000
There was a lapse of data absence last time between 22:48 and 00:22. During that period of
View Count: 743
| [2016-01-13 01:08:19] |
| gold757 - Posts: 39 |
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time data feeding was frozen showing no single data on the screen. What happened to your server?
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| [2016-01-13 03:44:12] |
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FXCM had a CFD data problem earlier which was the cause of this. The missing data has now been patched for most of the CFD symbols. Here are instructions to re-download the data: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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