Support Board
Date/Time: Sat, 08 Nov 2025 16:16:32 +0000
Stop loss price not touched by market but filled on Sim.account
View Count: 1090
| [2016-01-07 17:20:49] |
| User307319 - Posts: 41 |
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Dear Sierra, we had a Short position on e-mini with the stop loss settled at 1958.75. The market did high at 1958.50, as from the chart and the tool value window, please see the screen short here. http://www.sierrachart.com/image.php?l=1452187207435.png It happened at 12.03.35. But our stop loss stttled at 1958.75 was filled. How it happened and how to avoid such experience once in real account? |
| [2016-01-07 18:40:13] |
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Provide us the line in the Trade Activity Log showing this order fill so we can see what price triggered the stop. Here are instructions: Trade Activity Log: Providing Trade Activity Log Data Lines to Support With non-simulated trading, the orders will be filled by the exchange. So there is nothing to avoid to begin with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-07 22:13:38] |
| User307319 - Posts: 41 |
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My concern was undesrtanble, glad to here that this will not be issue on real. I can not pull fills log - the window automatically getting on all account in state of Sim1, which I am trying to choose.
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| [2016-01-08 18:14:16] |
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For detailed instructions to use the Trade Activity Log, refer to: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-08 18:14:34
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| [2016-01-09 22:48:46] |
| Infinite - Posts: 134 |
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Internet speed and latency can effect this too. Get the fastest Internet possible at your trade location. Also computer speed is another factor.
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