Support Board
Date/Time: Sat, 10 May 2025 19:31:31 +0000
unhandled exception
View Count: 865
| [2016-01-07 15:41:07] |
| jivetrader - Posts: 410 |
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sierrachart freezes upon my editing study parameters (studies are linked/replicated across 12 charts). i cannot export any info about this because the program just completely freezes up. Caught an unhandled exception in c_Chart::WindowProc. Message 32769, wParam 32804, lParam 0 please advise |
| [2016-01-07 17:49:43] |
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Update to version 1350 and let us know if this problem is solved. There was a problem involving study linking and when some studies were working with memory pointers. Here are instructions to update: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-04 04:59:21] |
| User742717 Mike - Posts: 86 |
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@jivetrader did this update solve your issue? I find when editing linked chartbooks, it also freezes up. Date Time Of Last Edit: 2016-06-04 05:12:59
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| [2016-06-04 05:35:33] |
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This issue is different. If the issue is caused by what we described in post #2 then it solved it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-04 05:35:56
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