Support Board
Date/Time: Fri, 31 Oct 2025 06:23:25 +0000
eurex
View Count: 1053
| [2016-01-06 07:21:30] |
| User60358 - Posts: 47 |
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My add service eurex dosnt work. Ive got credit .. can you check?
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| [2016-01-06 07:25:32] |
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We are checking this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-06 07:32:31] |
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EUREX is not active on your account. Do you want us to activate that exchange for you?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-06 07:52:41] |
| User60358 - Posts: 47 |
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Yes
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| [2016-01-06 07:53:46] |
| User60358 - Posts: 47 |
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But it was active, I payed and I enabled it the 3ist of current month
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| [2016-01-06 08:21:04] |
| User60358 - Posts: 47 |
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<Please, can you check? I ' sure I payed ( I've receipt) and enable eurex, so I dont want to pay 2 times
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| [2016-01-06 08:27:22] |
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We have activated the EUREX exchange on your account. Restart Sierra Chart. We apologize for the delay.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-06 08:34:11] |
| User60358 - Posts: 47 |
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thank you
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