Support Board
Date/Time: Fri, 31 Oct 2025 00:24:44 +0000
Virus protection preventing software update
View Count: 796
| [2016-01-04 06:17:01] |
| User63769 - Posts: 35 |
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I believe that my AVAST virus protection is preventing me from updating my SierraChart version. Here is a copy of the message I get: "HTTP connection to www.sierrachart.com:80 (5) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-01-04 01:11:44" I am unable to use Sierra Chart, how should I proceed? Grant Meekins |
| [2016-01-04 06:26:39] |
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This is explained here along with a solution: https://www.sierrachart.com/index.php?page=doc/download.php#AntivirusSoftwareFlaggingInstaller Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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