Support Board
Date/Time: Tue, 13 May 2025 07:12:55 +0000
shows 6 digit price for ES and stop order
View Count: 1767
| [2013-06-24 20:19:58] |
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1. If you are still having difficulty with this, after our instructions we have given you by email, then we will need to do a remote assistance session. We need you to set a telephone number on your account information. Please follow these instructions: To change your Account information (name, e-mail address, mailing address, telephone number), login to the Account Management system located here:
https://www.sierrachart.com/usercp.php For automatic login, select "Help >> Purchase/Account Management", on the Sierra Chart menu. On the Purchase and Account Management page, click the "Manage Account Information" link. 2. The 1557 is a limit price set by the CME. They set a limit price on all stop orders. The CME does not use pure stop orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-24 23:29:41] |
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1. We have discovered the source of this problem and we are going to have a new release out late this evening which will resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-24 23:29:53
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| [2013-06-25 03:20:29] |
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1. This is resolved. Please update by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-25 17:29:36] |
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Please contact the exchange about this. This is their responsibility to answer any questions about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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