Support Board
Date/Time: Wed, 30 Apr 2025 10:51:20 +0000
Trial Package - Rithmic Disabled
View Count: 1138
| [2015-11-19 15:22:38] |
| User895490 - Posts: 1 |
|
Sierra Chart, I signed up for a trial and my broker provided me Rithmic Demo Credentials. The package I have says "Rithmic Not Enabled". Could you please enable Rihmic so I can test the platform and data. |
| [2015-11-19 16:05:32] |
| |
|
We see your account is now active. Restart Sierra Chart if you still have this problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-07 22:46:06] |
| Pepecastro24 - Posts: 2 |
|
Im having this exact same problem
|
| [2020-09-07 23:10:44] |
| |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-08 00:51:19] |
| Pepecastro24 - Posts: 2 |
|
Thank you for activating my accout, yet im having the Rithmic Bridge Needs Installing Problem. I have already downloaded the Bridge, and i have already Created the Rim Sub Folder in de Sierra Installation Folder, but the same Service Connection Error keeps appearing. How can i solve this issue?
|
| [2020-09-08 19:21:15] |
| |
|
You can get the Rithmic Bridge files from here: Rithmic Bridge Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-08 19:21:21
|
| [2025-04-24 18:49:16] |
| ZTF - Posts: 1 |
|
hello, I am trading through a firm and have a rithmic connection. However, the sierra package i am on is trial package. Can you enable rithmic for me? I technically have it through my firm but it is not enabled in sierra. Thank you |
| [2025-04-24 19:34:15] |
| John - SC Support - Posts: 39559 |
|
You cannot connect to data or trading services while on a trial. In order to connect to Rithmic, you will need to change to a paid package. Specifically, you need to be on one of the "Integrated" packages. Refer to the information on the packages at the following link: Description of Service Packages and Pricing When you are ready to change to a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: