Support Board
Date/Time: Wed, 29 Oct 2025 19:38:34 +0000
refreshing chart
View Count: 835
| [2015-11-18 18:50:28] |
| Premysl - Posts: 8 |
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Hello, I have just sent you a message log for analysis. My chart does not go continuously. I have to refresh it all the time I want to see actual data. Before it works properly. Thank you for your help. Premysl
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| [2015-11-18 19:36:31] |
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You are running far too old of a version of Sierra Chart. Update with Help >> Current Version. This is the problem: SC Exchange Data - Server protocol version: 7. Client protocol version: 3. There is a protocol mismatch! | 2015-11-18 12:34:14 SC Exchange Data - Logon error from server : Unsupported client protocol version number. | 2015-11-18 12:34:14 Socket has been shutdown and closed. | 2015-11-18 12:34:14 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-18 19:36:45
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