Support Board
Date/Time: Fri, 09 May 2025 14:22:29 +0000
Position Does Not Exist
View Count: 768
| [2015-11-09 08:57:29] |
| Ziklag - Posts: 73 |
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See image attached; Send Orders To Trade Service (Yes), Auto-trading Enabled, and Simulation Mode "unchecked" but ...on getting signal, no order is sent to account yet the chart indicates like/as if a position was created; below is what I have in data/trade service settings SocketConnectHost=fixreal.fxcorporate.com SocketConnectPort=9030 SenderCompID=MD_7000301643_client1 TargetCompID=FXCM TargetSubID=CFD_U10R1 |
 SPX500 1 Min #1 2015-11-09 11_37_35.428.png / V - Attached On 2015-11-09 08:57:07 UTC - Size: 39.32 KB - 282 views |
| [2015-11-09 09:09:31] |
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We responded to this here: Position Does Not Exist However, we realize your Sender Comp ID is not set correctly. Go to Global Settings >> Data/Trade Service Settings. Set the Sender Comp ID to: 7000301643_client1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-09 09:10:03
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