Support Board
Date/Time: Sat, 10 May 2025 03:48:16 +0000
AMP/TTNET backfill missing
View Count: 868
| [2015-10-26 14:52:08] |
| User96296 - Posts: 28 |
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Today's intraday backfill is missing for FDAX-201512-Eurex with AMP/TTNET. Is this on AMP/TTNET side? |
| [2015-10-26 16:38:49] |
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This is now resolved. Right-click before the missing data in the chart and select Delete and Download Data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-26 16:43:49
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| [2015-10-27 18:26:22] |
| User381579 - Posts: 1 |
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I have a similar problem with backfill from IB. Since yesterday no quotes for FDAX-201512. "Delete and Download" doesn´t work either: IB Error Code 366
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| [2015-10-27 18:36:12] |
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Follow the instructions here to update the symbol settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Use this new symbol format you will find in File >> Find Symbol >> Futures: DAX-######-DTB-EUR-25 You can change the symbol of existing charts through Chart >> Chart Settings >> Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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