Support Board
Date/Time: Fri, 09 May 2025 17:39:04 +0000
OEC connection error message
View Count: 1013
| [2015-09-26 23:56:43] |
| User760942 - Posts: 120 |
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Hi SC, I have a demo account with OEC that they say is enabled to connect to you. I followed your OEC connection guide, but it is unable to connect for some reason. Attached is a screenshot of the setting I had your "Data/Trade Service Settings" on for OEC. The SC message log I'm getting when I try to connect OEC is below. Please let me know how I can fix this, thanks. Software version: 1298 | 2015-09-26 19:49:52 Uses New Spreadsheets | 2015-09-26 19:49:52 Usage end date: 2015-10-01 | 2015-09-26 19:49:52 Enabled for: Advanced Features. | 2015-09-26 19:49:52 Enabled for: Advanced Features 2. | 2015-09-26 19:49:52 Enabled for: Sierra Chart Historical Data Service. | 2015-09-26 19:49:52 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-09-26 19:49:52 Received 1 data feed usernames. | 2015-09-26 19:49:52 Allow Support for Sierra Chart Data Feeds is disabled. | 2015-09-26 19:49:52 Current selected Data/Trading service: Open E Cry FIX | 2015-09-26 19:49:52 Chart Update Interval: 10 | 2015-09-26 19:49:52 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-26 19:49:52 2015-09-26 19:49:52 Local computer time | 2015-09-26 19:49:52 2015-09-26 23:49:52 Local computer time in UTC | 2015-09-26 19:49:52 2015-09-26 19:49:52 Local computer time in SC Time Zone | 2015-09-26 19:49:52 2015-09-26 23:49:52 Server time in UTC | 2015-09-26 19:49:52 Local computer UTC time and Server UTC time difference: 17 seconds. | 2015-09-26 19:49:52 Program path: C:\SierraChart\ | 2015-09-26 19:49:52 Data Files path: C:\SierraChart\Data\ | 2015-09-26 19:49:52 OS Version Number: 6.2 | 2015-09-26 19:49:52 Locale Information: C | 2015-09-26 19:49:52 Checking for new symbol settings for oec | 2015-09-26 19:49:52 Symbol settings are up-to-date for oec | 2015-09-26 19:49:53 Open E Cry FIX | Connecting to trading server sim.openecry.com. Port: 9300. | 2015-09-26 19:49:56 OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-09-26 19:49:56 OEC FIX Trading socket (4) | Connected. | 2015-09-26 19:49:56 OEC FIX Trading: Sending the Logon message. | 2015-09-26 19:49:56 OEC FIX Trading: Received a Logout message. | 2015-09-26 19:49:56 OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2015-09-26 19:49:56 OEC FIX Trading socket (4) | Shutdown and closed. | 2015-09-26 19:49:56 OEC FIX Trading: Logged out and disconnected. | 2015-09-26 19:49:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-26 19:49:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-26 19:49:56 OEC FIX Trading: DisconnectFIX called. | 2015-09-26 19:49:56 Disconnected from Open E Cry. | 2015-09-26 19:49:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-26 19:49:56 Open E Cry FIX | Connecting to trading server sim.openecry.com. Port: 9300. | 2015-09-26 19:49:59 OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-09-26 19:49:59 OEC FIX Trading socket (5) | Connected. | 2015-09-26 19:49:59 OEC FIX Trading: Sending the Logon message. | 2015-09-26 19:49:59 OEC FIX Trading: Received a Logout message. | 2015-09-26 19:49:59 OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2015-09-26 19:49:59 OEC FIX Trading socket (5) | Shutdown and closed. | 2015-09-26 19:49:59 OEC FIX Trading: Logged out and disconnected. | 2015-09-26 19:49:59 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-26 19:49:59 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-26 19:49:59 OEC FIX Trading: DisconnectFIX called. | 2015-09-26 19:49:59 Disconnected from Open E Cry. | 2015-09-26 19:49:59 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-26 19:49:59 File >> Disconnect selected. | 2015-09-26 19:50:02 OEC FIX Trading: DisconnectFIX called. | 2015-09-26 19:50:02 Disconnected from Open E Cry. | 2015-09-26 19:50:02 |
| Attachment Deleted. |
1.jpg| [2015-09-27 01:57:46] |
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This is explained here: https://www.sierrachart.com/index.php?page=doc/openecry.php#ServerAvailability These are the relevant messages: OEC FIX Trading: Sending the Logon message. | 2015-09-26 19:49:59 OEC FIX Trading: Received a Logout message. | 2015-09-26 19:49:59 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-27 02:35:02] |
| User760942 - Posts: 120 |
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I see, thanks. So it should prob work if I try it Monday morning?
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| [2015-09-27 03:26:44] |
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The connection will succeed Sunday evening so long as the OEC Username and Password are correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-27 05:39:32] |
| User760942 - Posts: 120 |
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Great. Thanks for the info.
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