Support Board
Date/Time: Sat, 10 May 2025 12:31:01 +0000
SC Short-cut
View Count: 896
| [2015-07-20 16:03:19] |
| User78442 - Posts: 260 |
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Hi, I upgraded my version from 1233 to 1269 but every time I try to reload from the short-cut it loads ver. 1233. This has never happened before. I don't want to save the new version in a different folder as it will not then be able to access the stored configs. Any ideas?
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| [2015-07-20 16:46:12] |
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It seems that you have installed the newer version of Sierra Chart in the wrong folder. Once you startup Sierra Chart, just go through the Update process by selecting Help >> Download Current Version. Sierra Chart Support |
| [2015-07-20 16:50:25] |
| User78442 - Posts: 260 |
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No, I did the above and when prompted I saved in the same folder.
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| [2015-07-20 18:09:16] |
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Follow the instructions here to update: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate If there is a problem updating refer to this help topic: Unable to Install the Newest Version of the Software Let us know if you still have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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