Support Board
Date/Time: Mon, 15 Dec 2025 17:05:31 +0000
Problem with Payment
View Count: 1147
| [2015-03-27 10:25:22] |
| NeoTrader86 - Posts: 32 |
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Hello! I'm trying zo pay the additional 37 dollars missing from my account, but it says that my maestro card's data is wrong. I use this card for everything and I had no problem before. I went to the bank to ask if there was anything I should do and they said there's nothing wrong with the card. I payed last time with my Visa Credit Card because the same problem occured a month ago, but that has an additional 6,38% cost for me because of taxes. Could you help me with this?
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| [2015-03-27 15:59:45] |
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Alternatively you can use the "Pay with Paypal" option. Please create a ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets And let us know the 1st 4 digits of your Maestro card. Sierra Chart Support Date Time Of Last Edit: 2015-03-27 16:00:12
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| [2015-03-27 16:04:30] |
| NeoTrader86 - Posts: 32 |
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I thought of that, but there´s the 1,5% fee. What´s the difference between these two options? If both of them offer a payment with Maestro, I would prefer to use the one where there´s no additional charge.
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| [2015-03-27 16:05:41] |
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Please create a ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets And let us know the 1st 4 digits of your Maestro card. Sierra Chart Support |
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