Support Board
Date/Time: Thu, 30 Oct 2025 07:20:06 +0000
Not able to connect to Data Provider
View Count: 931
| [2015-03-02 04:17:00] |
| User77369 - Posts: 13 |
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Hi I have just purchased package 1 after the free trial but when I try to connect to LMAX Trading it has "(Not enabled on package)" next to the selection. Why is this? |
| [2015-03-02 07:28:19] |
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LMAX requires Sierra Chart service package 3. We have changed your service package to 3 for no extra cost. Restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-02 09:54:33] |
| User77369 - Posts: 13 |
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Thanks for that
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