Support Board
Date/Time: Fri, 09 May 2025 23:51:11 +0000
Moving from Infinity to topsteptrader
View Count: 1165
| [2015-02-24 18:47:32] |
| User40548 - Posts: 8 |
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Hi again this is my third atempt to reach any body on sierra charts my charts are not working i"m in the 30 days trial to use cierra charts from topsteptrader they toll me to contact you to fix the problem why i can't see my charts i just move from one brocker to another from infinity to rithmic datafeed my sierra charts are not downloading the charts I'm very familiar with sierra any help please
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| [2015-02-24 19:55:54] |
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Follow the set up instructions here to use Rithmic: Rithmic Trading Platform Service: Setup Instructions If you are having trouble connecting we need to see the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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