Support Board
Date/Time: Mon, 12 May 2025 21:03:40 +0000
Request Phone Support/Screen-share session: help to connect Gain Capital Futures account to Sier
View Count: 1189
| [2014-12-12 18:44:51] |
| User87712 - Posts: 1 |
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Hi Sierra Chart Support, I desire to connect a futures account to Sierra Chart, so I can chart the Brazilian-Real (BRL) currency. *I would like a phone/screen-share session with you to complete this (To include changing the data subscription with Sierra Chart if needed). *I called the broker, they say that the data can be imported into Sierra Chart. I have a funded Futures Account & a 'DT Pro' platform through Gain Capital. Thanks for your help, Joe |
| [2014-12-12 19:20:11] |
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We just responded to your Account Support Ticket about this now. See: https://www.sierrachart.com/usercp.php?page=SupportTickets&Ticket=1418399905443 If we need to call and help you with this, we will but we need you to go through the set up instructions first we gave you in the Account Support Ticket. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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