Support Board
Date/Time: Tue, 13 May 2025 18:47:55 +0000
Rithmic tick data 10-15 minutes back missing
View Count: 1053
| [2014-11-12 20:02:55] |
| User50579 - Posts: 6 |
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Hi, i have new account with Rithmic data, SC package 5 and when I close Sierra for some time and reopen it, I have zeros in numbers bars for last 10 min. See attached image. I have version 1211 and 1 tick storage enabled (+allow to sierra data feed enabled). Can you help me ? |
 Snímek obrazovky 2014-11-12 v 20.17.44.png / V - Attached On 2014-11-12 20:02:44 UTC - Size: 131.62 KB - 370 views Attachment Deleted. |
| [2014-11-13 02:59:56] |
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This will be the case when using Rithmic. You need to subscribe to the Sierra Chart Exchange Data Feed and the CME exchange to solve this problem. This is explained in these instructions here: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#HistoricalTickbyTickData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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