Support Board
Date/Time: Tue, 10 Nov 2026 19:17:17 +0000
Trade order error - CQG order update. Status: Rejected
View Count: 25
| [2026-11-10 15:51:13] |
| User12 - Posts: 4 |
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Hi guys, I placed a trade using the auto trader and received this error. I have live data and my broker connected. The full message from the Trade Service Log is: 'Trade Order Error - CQG order update. Status:REJECTED. Text: Order request rejected. Please contact customer support. [Order parameters are invalid]. Internal Order ID: 34682. Service Order ID: 325730361. Symbol: F.US.FDXSZ26. Account: 160017' Please advice. Thanks |
| [2026-11-10 18:57:46] |
| John - SC Support - Posts: 48484 |
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You would need to ask CQG about this. They do not give any information on what exactly was invalid, so they would need to look at the actual order you submitted and see if they can tell you what was incorrect.
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