Login Page - Create Account

Support Board


Date/Time: Thu, 05 Nov 2026 16:03:40 +0000



Trade Not Executing on TPT connection

View Count: 11

[2026-11-05 15:24:18]
User551991 - Posts: 2
When I try to execute a trade on the trade window through my Take Profit account I get a pop up window of the trade service log. Everything looks like its set up correctly but I'm not sure. I've attached screen shots.

Thank you,

Mike
imageTPT Trade Service Log 2.png / V - Attached On 2026-11-05 15:22:54 UTC - Size: 135.96 KB - 3 views
imageTPT Trade Service Log 1.png / V - Attached On 2026-11-05 15:23:03 UTC - Size: 175.02 KB - 2 views
[2026-11-05 16:00:58]
John - SC Support - Posts: 48443
If the Trade Service Log is opening, then there is something important in that window.

Your image does not show any lines that describe an issue. Please get us your Trade Service Log by following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account