Support Board
Date/Time: Mon, 02 Nov 2026 16:33:10 +0000
SUPER URGENT DATA ISSUE
View Count: 60
| [2026-11-02 14:59:10] |
| User472677 - Posts: 396 |
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Friday Sc was working fine. This morning all sierra feed data is delayed. I pay for real time data. On your latest version just upgraded. Please fix right away.
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| [2026-11-02 15:06:56] |
| User135243 - Posts: 329 |
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A new month began, so make sure you've enough money on your account to pay for real-time data (charged by calendar-month!!)
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| [2026-11-02 15:11:54] |
| User472677 - Posts: 396 |
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Thanks.There is more than enough money.
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| [2026-11-02 15:18:31] |
| maxima120 - Posts: 176 |
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if you are using CME with account funded elsewhere - you have to login from SC to your brokerage account once a month to keep data real-time. There is large article here somewhere how to do it.
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| [2026-11-02 15:43:17] |
| User472677 - Posts: 396 |
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Not cme. Just stocks
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| [2026-11-02 15:45:53] |
| John - SC Support - Posts: 48386 |
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The exchange that you had active in October did not automatically renew on November 1, 2026, due to insufficient funds in your account at that time. We see that you have activated the "U.S. Equities Consolidated Tape" exchange recently, so you should be fine now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-11-02 15:58:39] |
| User472677 - Posts: 396 |
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Not cme. Just stocks
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