Support Board
Date/Time: Fri, 23 Oct 2026 22:20:18 +0000
Rithmic Direct - DTC: Server list is empty, cannot connect
View Count: 16
| [2026-10-23 20:18:58] |
| Ayixad63 - Posts: 1 |
|
The Server list under Rithmic Direct - DTC is empty and will not populate, so I cannot connect. Message Log shows: HTTPS connection to downloads.rithmic.com:443 | Encryption stream error HTTP response receiving connection points not completed or OK Rithmic Direct - DTC | Remote address is not set Trading/Market Data/Historical usernames and passwords are entered. Service Package 10 is active. I have tried running Sierra Chart as administrator and restarting. My Rithmic credentials work fine in R|Trader Pro (all agreements signed, CME entitlement enabled, non-professional). This is a prop firm account and I only need market data, not order routing |
| [2026-10-23 22:08:11] |
| John - SC Support - Posts: 48317 |
|
Refer to Steps 8 through 11 at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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