Support Board
Date/Time: Fri, 09 Oct 2026 19:11:40 +0000
Message Log opening due to screenshot capture.
View Count: 40
| [2026-10-09 12:33:06] |
| LittleBB - Posts: 12 |
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Messages that automatically open the Log end with an * character. I don't think this needs to happen every time we do something with creating an image. Example entry: 2026-10-09 08:13:09.794 | MNQZ26_FUT_CME[M] 240 Min #1 | The chart image has been saved to: C:\SierraChart\Images\MNQZ26_FUT_CME[M] 240 Min #1 2026-10-09 08_13_09.704007.png * My request is that you remove the asterisk from the end of the image capturing related functions so that it doesn't 'cry wolf' every time we use it. I know turning off the automatic opening of the log file is an option but that isn't recommended. If there is a genuine problem, I want to be notified. |
| [2026-10-09 14:31:38] |
| John - SC Support - Posts: 48166 |
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The messages for the images are categorized as a "Chart" related item. Therefore, you can set the "Chart" option in "Global Settings >> Message Categories" to "No". This will then prevent the window from opening as those messages will not get posted into the Message Log. Refer to the following: Message Categories: Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-09 17:44:06] |
| Sierra_Chart Engineering - Posts: 25116 |
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We will create a new message category for graphics images. We might also add a separate option to prevent the Message Log from opening for these messages. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-09 18:51:55] |
| LittleBB - Posts: 12 |
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Your team's support of user requests is admirable and well received. I'm happy I decided to switch to this platform!
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