Support Board

Date/Time: Thu, 08 Oct 2026 12:16:13 +0000

TPO RTH starts with x instead of A

[2026-10-08 10:05:59] #1 [Go To First Post]
User181801 - Posts: 47
Dear Team, I am having an issue with my TPO Profile Chart study where the RTH profile is printing an early "x" at 09:15 instead of correctly resetting and starting with "A" at 09:30:00. My Chart Session Times are configured as follows: • Use Evening Session: Enabled • Start Time: 09:30:00 • End Time: 16:14:59 • Evening Start Time: 16:15:00 • Evening End Time: 09:29:59 Steps I have already tried to resolve this: 1. Set the study input Always Start Letters at Primary Session Start Time to Yes. 2. Checked TPO Letter Sequence to verify it begins cleanly with standard characters (ABCDEFGHIJKLMNOPQRSTUVWXYZ) and does not have a stray "x" at the front. 3. Verified that the chart Time Zone is set to Use Global Timezone, which is set to New York 4. Performed a Reload and Recalculate Despite these settings, the TPO profile continues to map data starting at 09:15 as part of the RTH profile under the letter "x". Thank you in advance for your help. Panos

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