Support Board
Date/Time: Wed, 07 Oct 2026 01:03:35 +0000
realtime data not coming in. please review this from my log
View Count: 45
| [2026-10-06 20:11:09] |
| JohnR - User831573 - Posts: 340 |
|
When ever I strt or load or redownload dat, I get current, but nothing continues. Please advise. JohnR 2026-10-06 16:05:07.127 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-10-06 16:05:07.127 | Denali Data Feed | Sending logon request message. 2026-10-06 16:05:07.127 | Denali Data Feed | Server has requested a logoff. Reason: No Logon message received. 2026-10-06 16:05:07.127 | Denali Data Feed | Failed connections: 1 2026-10-06 16:05:07.127 | Denali Data Feed | Waiting for socket receive thread to end 2026-10-06 16:05:07.128 | DTC Client socket (3) | CloseSocket call. 2026-10-06 16:05:07.128 | DTC Client socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 2026-10-06 16:05:07.128 | Denali Data Feed | Disconnected from the server. 2026-10-06 16:05:07.128 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2026-10-06 16:05:07.162 | DTC Client socket (3) | Write has completed. Shutdown being performed. 2026-10-06 16:05:07.162 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2026-10-06 16:05:07.162 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-10-06 16:05:07.162 | DTC Client socket (3) | Closed. 2026-10-06 16:05:07.265 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2026-11-01"}. Success=true 2026-10-06 16:05:07.402 | Chart #3 has tagged chart #10 for full recalculation. Chartbook: JOR ES Trading 1_3_5_10 Daily Use.cht 2026-10-06 16:05:07.444 | Chart #9 has tagged chart #10 for full recalculation. Chartbook: JOR ES Trading 1_3_5_10 Daily Use.cht 2026-10-06 16:05:07.482 | ESZ26_FUT_CME[M] 1 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: JOR ES Trading 1_3_5_10 Daily Use.cht |
| [2026-10-06 21:15:10] |
| JohnR - User831573 - Posts: 340 |
|
I spoke with Stage5 and we determined I had SC running on my laptop. I had been doing some dev work on it earlier and only closed the laptop. I just shut it down, so I now only have 1 instance of SC running. Let's see if data starts again once 6:00 occurs. I'll be out until approx. 9:00 PM EST so, I'll update this again once I return. John |
| [2026-10-06 22:08:32] |
| John - SC Support - Posts: 48127 |
|
On the "Account Control Panel" for your account, you will see a list of the systems that are connected in the line for "Allowed Systems". So you can always check that to see if you have two systems trying to connect at the same time.
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