Support Board
Date/Time: Fri, 02 Oct 2026 16:27:39 +0000
Data not updating - Account good - Nothing changed since last shut down
View Count: 24
| [2026-10-02 13:30:50] |
| User337568 - Posts: 65 |
|
Hi: My data does not seem to be updating. I checked my account, and it is good. Speed test - good Sevice packet 11 |
| [2026-10-02 14:11:33] |
| John - SC Support - Posts: 48091 |
|
One item of note is that the CME Group exchange that you had active in September did not automatically renew on October 1, 2026, due to insufficient funds in your account at that time. The other exchanges did renew, but that one did not as it must have been the last one attempted and the other exchanges had used up the funds in your account. You can activate the CME Group exchanges for which you want the real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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