Support Board
Date/Time: Mon, 28 Sep 2026 19:28:27 +0000
v2960 Phantom low price shown on chart not a tick size
View Count: 25
| [2026-09-28 16:38:22] |
| User719512 - Posts: 488 |
|
See the attached image where the IWM-NQTV 8:46am PT bar shows a low of 278.80. Using the Sierra High/Low for Time Period study shows the subgraph at what looks like 278.805 (not a .01 tick size level). The wick of the candle is not at 278.80, the low price. You can see the following candle with 278.80 drawn shows where that tick is at, and the crosshair is on 278.81. Unsure if this is a double rounding issue or not. Calling this out in case there is some subtle issue happening, and this is a good repro for it. |
Private File Private File |
| [2026-09-28 18:45:25] |
| Sierra_Chart Engineering - Posts: 24996 |
|
What is the time zone of the chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-28 18:50:55] |
| User719512 - Posts: 488 |
|
PT, Pacific and should be hard-coded in the attached .cht. So the 8:46 am candle is 2 hours 16 minutes after the RTH open today 9/28/2026. ^^added more verbose information above for historical reference of this item should someone look at it later. |
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