Support Board
Date/Time: Mon, 28 Sep 2026 01:29:28 +0000
Unable to Dowload the platform
View Count: 34
| [2026-09-27 17:38:18] |
| User130749 - Posts: 1 |
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Hello! I am using a Mac M4 air and running this platform on Parallel. The current error message is displayed below via a screenshot. Please help me download this platform and advice what needs to be done. Best regards, |
 Screenshot 2026-09-27 at 9.36.41 PM.png / V - Attached On 2026-09-27 17:37:44 UTC - Size: 110.96 KB - 11 views |
| [2026-09-27 21:01:56] |
| Sierra_Chart Engineering - Posts: 24993 |
|
This is a common problem. It is solved by using our ZIP installer: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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