Support Board
Date/Time: Thu, 12 Nov 2026 07:00:19 +0000
Trial account restricted - charts are blank
View Count: 505
| [2026-09-26 19:39:24] |
| User539965 - Posts: 1 |
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Hello, I just created my Sierra Chart trial account. My Account Control Panel shows that I have 22 days remaining, but the account status says “Restricted”. All charts are blank and the Message Log says “Historical data downloads are not enabled”. Could you please activate my trial account? Thank you. |
| [2026-09-26 22:32:52] |
| Sierra_Chart Engineering - Posts: 25415 |
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You now need to verify your email address to use a trial: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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