Support Board
Date/Time: Fri, 06 Nov 2026 01:52:26 +0000
Payment charged but still pending – Account Support Ticket 1789981654574029129
View Count: 207
| [2026-09-21 14:02:09] |
| Khem - Posts: 1 |
|
Hello, I made a USD 26 payment for Service Package 3. My bank has already charged the amount, but Sierra Chart still shows “Transaction Processing Is Pending” for more than 2 hours. I also opened Account Support Ticket ID: 1789981654574029129, but I have not received a response yet. Could someone please check the payment status? Thank you. |
| [2026-09-21 16:47:01] |
| John - SC Support - Posts: 48449 |
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Please see the Account Support Ticket that you made for this.
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