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Date/Time: Mon, 21 Sep 2026 15:55:15 +0000



Payment charged but still pending – Account Support Ticket 1789981654574029129

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[2026-09-21 14:02:09]
Khem - Posts: 1
Hello,

I made a USD 26 payment for Service Package 3.
My bank has already charged the amount, but Sierra Chart still shows “Transaction Processing Is Pending” for more than 2 hours.

I also opened Account Support Ticket ID: 1789981654574029129, but I have not received a response yet.

Could someone please check the payment status?

Thank you.

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