Support Board
Date/Time: Mon, 14 Sep 2026 23:49:30 +0000
Quote not updating
View Count: 26
| [2026-09-14 18:00:32] |
| User188331 - Posts: 10 |
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Hello, Quotes/Charts not updating for livestock futures options, specifically "LEV26 C2220.FUT_OPT.CME". Have tried disconnect / connect.... LEV26 (futures symbol), all other symbols working properly. Please help. Thanks, Barry 2026-09-14 12:39:48.904 | Added historical Intraday data request for C.US.GLEV2622200 to the queue. 2026-09-14 12:39:48.904 | Intraday data recording state for symbol C.US.GLEV2622200 is set to download 'Pending'. 2026-09-14 12:39:48.905 | Triggering next historical data download in queue. 2026-09-14 12:39:48.906 | HD Request # 197 | Downloading Intraday chart data for C.US.GLEV2622200 to the file C.US.GLEV2622200.scid. Service: cqg 2026-09-14 12:39:48.907 | HD Request # 197 | Download start date-time: 2026-03-12 12:39:48.000000. File last date-time: 00:00:00.000000 2026-09-14 12:39:48.907 | HD Request # 197 | Requesting historical Tick data. 2026-09-14 12:39:48.995 | HD Request # 197 | Error downloading historical Intraday data for C.US.GLEV2622200. Instrument C.US.GLE (corresponding to ID 8) is not allowed. Result=103. Num Quotes=0 2026-09-14 12:39:48.996 | HD Request # 197 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for C.US.GLEV2622200 2026-09-14 12:39:48.996 | HD Request # 197 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2026-09-14 12:39:48.996 | HD Request # 197 | Completion time: 0s. 2026-09-14 12:39:48.996 | HD Request # 197 | Intraday data download complete for C.US.GLEV2622200. Unique request ID: 197 |
| [2026-09-14 19:14:36] |
| John - SC Support - Posts: 47889 |
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This is being looked at per the post you made in the Account Support Tickets. Please wait for a response in the Account Support Ticket you opened for this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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