Support Board
Date/Time: Thu, 03 Sep 2026 14:41:13 +0000
Refund for surplus balance amount:$24
View Count: 28
| [2026-09-03 11:49:27] |
| Abdurrahman Shafwan Luthfi - Posts: 1 |
|
Dear, Sierra Chart My name is Abdurrahman Shafwan Luthfi I want to withdraw $24 surplus balance to my account please show me how to do it. And can I take a refund from Sierra chart advance 11 because I can't access the data feed from denali, I don't have any broker account to connect with sierra can u help me please. Sincere Abdurrahman Shafwan Luthfi |
| [2026-09-03 14:23:21] |
| John - SC Support - Posts: 47769 |
|
We created the following ticket for this: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1788445100569247524#TopOfTicket Only you and Sierra Chart can view that ticket. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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