Support Board
Date/Time: Tue, 01 Sep 2026 02:40:37 +0000
Renewal of data
View Count: 17
| [2026-08-31 23:11:25] |
| User294201 - Posts: 14 |
|
Hi it's just turned septemeber 1st midnight and I was looking to enable the denali feed for real time data, however the message I was left with was a bit misleading. It says I have the data only until August 31st but it renews on october 1st. So does that mean I have paid for the data to only be able to use it for August 31st even though I paid on the date of Septemeber 1st I have proof and everything. I dont think it's fair to be charged twice, I made the payment on the 1st but your website still displays it as monday the 31st
|
 Screenshot 2026-09-01 000936.png / V - Attached On 2026-08-31 23:10:25 UTC - Size: 2.7 KB - 3 views Screenshot 2026-09-01 001020.png / V - Attached On 2026-08-31 23:10:31 UTC - Size: 10.32 KB - 4 views |
To post a message in this thread, you need to log in with your Sierra Chart account: