Support Board
Date/Time: Fri, 16 Oct 2026 06:57:10 +0000
Teton trailing stop exceeding AMP's 10 messages/10 sec limit
View Count: 196
| [2026-08-31 16:00:21] |
| zakyr - Posts: 1 |
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I am using Sierra Chart with Teton through my broker AMP Futures. When using a Sierra Chart trailing stop on MNQ, I receive: Teton message rate limit reached
AMP has confirmed that their Teton Message Limit Per Ten Seconds is set to 10. The rejected trailing-stop modifications eventually cause Sierra Chart to reach its maximum failed-modification count, after which my protective stop stops trailing. When I asked them to increase my limit, they responded with: We are not having any other reported issues by our Teton customers
Please contact Sierra Support and find out what/how you are modifying your orders is different than all our other customers Please provide their response for our review Is a 10 messages-per-10-seconds limit sufficient for Sierra Chart's standard Trailing Stop order type, or should AMP increase the limit? I would like to potentially use 2 or 3 trailing stops active at the same time, and a limit of ten on very volatile instruments seems very low. I found your January 2026 response regarding the same issue with Stage 5, where their limit was 30/10 seconds and Sierra Engineering recommended increasing it to approximately 50: Stage5 Message Rate Limit Error (e.g. from using trailing stops) Is your recommendation still to increase the Teton message limit in this situation? If so, what limit would you recommend for being to use 2 or 3 trailing stops? Thank you for your help. |
| [2026-08-31 22:19:12] |
| Sierra_Chart Engineering - Posts: 25192 |
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This is what we see set for AMP: Number of Order Messages within 10 Seconds in Individual Server: 35 So that is 35 messages per 10 seconds for your connection. That is a lot. We would recommend going to a Step trailing stop to reduce the number of order modifications. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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