Support Board
Date/Time: Fri, 23 Oct 2026 19:21:35 +0000
Price Retracement 23.600000381469727%
View Count: 535
| [2026-08-31 09:34:35] |
| User512353 - Posts: 190 |
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SC2946 The Price Retracement study shows the %-value on the chart with too high precision. This behavior does not go away when editing the value in the settings, i.e. removing the trailing zeros there. These zeros re-appear. |
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| [2026-09-07 10:26:14] |
| Zorin - Posts: 23 |
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PS apparently, the problem has started with some update - around Aug 21st (cant be 100% sure when - I'm not updating Sierra daily or weekly) [was OK before - screenshot attached] |
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| [2026-09-07 15:18:49] |
| User708541 - Posts: 208 |
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still there on ver. 2947 even with, Adjust Tool Values to Tick Size, selected.
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| [2026-09-07 18:30:02] |
| TriStar Trading - Posts: 201 |
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Same issue here. 2947. Mine have anything greater then 100% with too many digits of precision.
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| [2026-09-07 23:18:26] |
| JoeThanksG - Posts: 28 |
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I'm having the same issue Nobody has answered from Sierra yet How do we fix this, it's not one thing it's another I've tried changing the digits, they just snap back Here mine the red ones are the ones I try to set. The arrows is how it looks on the chart. Terrible !!!!!!!!! |
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| [2026-09-08 01:16:15] |
| Sierra_Chart Engineering - Posts: 25250 |
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We are working to resolve this. As datatypes are being converted from four byte floating-point values to eight point floating-point values, it is not always obvious these types of problems. The same floating-point formatting function is used but it is behaving differently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-08 20:48:34] |
| JoeThanksG - Posts: 28 |
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Thank you for the update Can I please be notified, when this is fixed !! So I could do was Sierra chart update !! |
| [2026-09-08 21:12:57] |
| John - SC Support - Posts: 48315 |
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We will try to remember to post in this thread when this is resolved.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-09 00:46:40] |
| Sierra_Chart Engineering - Posts: 25250 |
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This has already been released in the latest prerelease. To update, refer to: Software Download: Fast Update Make sure to use Download Prerelease Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-09 20:15:24] |
| JoeThanksG - Posts: 28 |
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Okay, I downloaded the Prerelease latest version It's better thank you |
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