Support Board
Date/Time: Tue, 25 Aug 2026 15:01:04 +0000
issue while updating ARM version of Sierra Chart
View Count: 28
| [2026-08-25 11:56:47] |
| Chris32 - Posts: 80 |
|
Hello SC team here is the issue I encounter : Running the ARM executable - Help> Download current version - Run Program after Install Complete option is selected - Install then the current version gets successfully installed but instead of having the new ARM executable launched after clicking Close, nothing comes up. So I launch it manually and SC starts. But I notice that SierraChart_64.exe is launched as a background process and stays there consuming resources unless it is killed manually. |
| [2026-08-25 14:59:19] |
| John - SC Support - Posts: 47634 |
|
How are you starting the new ARM version? Are you certain that the ARM version is being started and not the standard _64 executable? What happens when you stop the SierraChart_64.exe process? Does this impact the running Sierra Chart at all? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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